Expected time taken to dispatch the items is within 2 days on receipt of order & payment. However in unusual circumstances the delivery of the products may take up to 15 days approx. as per local guidelines.
In the unlikely event that if we are not able to deliver your order completely, we shall cancel the remaining undelivered part of the order, and send an email to you informing about the same. In such cases, your payment against the undelivered part of the order shall be refunded.
If your order has multiple items & if any of the item ordered is not available or out of stock you will receive an email if the shipment does not contain all the items that you had ordered. In such cases, your extra payment will get refunded.
If you find that the product delivered is not the product you ordered, please write to us at email@example.com mentioning your order reference number & attach the picture for our reference. We shall make our best efforts in ensuring that a replacement delivery is made to you at the earliest.
For any divergence or discrepancy in order delivery, we request you to write to us at firstname.lastname@example.org within 2 working days from the date of receipt of delivery. Failing to do so, the claim shall not be accepted.
Please note all items (including gifts) will be shipped with an invoice mentioning the price, as per Indian Tax Regulations.